oul Deja
Psychic and Spiritual Services
Terms and Conditions
Thank you for visiting SoulDeja.com. These Terms and Conditions govern your use of this website and its associated services. By using the services offered by SoulDeja.com, you agree to be bound by these Terms and Conditions in full. If you do not agree with any part of these Terms and Conditions, you must discontinue your use of this website and its services immediately.
Acceptance Of Terms & Conditions and Amendments
By using SoulDeja.com and/or purchasing any of the services provided, you agree to these Terms and Conditions, along with the
, which is incorporated by reference. These Terms and Conditions form a legally binding agreement between you and SoulDeja.com.
SoulDeja.com reserves the right to amend or update these Terms and Conditions at any time, with or without notice. By continuing to use the website after any changes, you agree to be bound by the updated terms. If you do not agree with any amendments, you must cease using the site and its services immediately.
Provision Of Psychic and Spiritual Services
All services offered on SoulDeja.com, including psychic readings and spiritual services, are intended for individuals aged 18 years or older. By purchasing any service, you confirm that you are at least 18 years old and that you agree to these Terms and the Privacy Policy.
As required by UK law, all psychic and spiritual services provided on this website are for entertainment purposes only. SoulDeja.com cannot guarantee the accuracy or completeness of any information provided during psychic readings, and you are solely responsible for interpreting and acting upon the information you receive. You retain full control over your decisions and the outcomes of your life.
Psychic and spiritual services on this site are not intended to diagnose, treat, or cure any medical, psychological, or legal conditions. If you have concerns related to health, law, finance, or mental well-being, you should seek the advice of a licensed professional in the relevant field.
Limitations of Liability
SoulDeja.com provides services in good faith, with the intention of offering insight and guidance. However, the website and its services are provided "as is," without any warranties of any kind, whether express or implied. SoulDeja.com does not warrant the accuracy, completeness, or reliability of any materials or services on this website.
By using SoulDeja.com, you agree that any decisions or actions you take based on information provided through readings or services are your own responsibility. SoulDeja.com will not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of its services or from any reliance on information provided.
Nothing in these Terms and Conditions will exclude or limit SoulDeja.com’s liability for personal injury, fraud, or gross negligence, in accordance with the Consumer Rights Act 2015 and other applicable laws.
Refund Policy
SoulDeja.com invests time and energy into providing spiritual services. Once a psychic reading, spiritual healing, or other service has been provided, it is non-refundable. However, if it is not possible to establish a spiritual connection to conduct your reading or service, you will be informed and issued a full refund.
For psychic readings not delivered within the specified timeframes (typically within 72 hours, but not exceeding 7 working days), you may request a refund if delivery is unreasonably delayed. Please check your junk or spam folders if you do not receive your reading within the expected time.
Right to Cancel and Cooling-Off Period
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel any contract for services purchased from SoulDeja.com within 14 days of making the purchase, provided the service has not yet been performed. If the service has already commenced at your request before the 14-day period expires, you will waive your right to cancel the contract.
To cancel, you must notify us via email at SoulDeja@aol.com within the 14-day period. Upon cancellation, any payments made will be refunded in accordance with your statutory rights, except in cases where the service has already commenced.
E-mail Psychic Reading Services
All psychic readings provided by SoulDeja.com are delivered to you via e-mail. We strive to send your reading as soon as possible, but please understand that each reading requires a meditative session to establish a spiritual connection with you, your spirit guides, or anyone else involved. This process can vary in timing, and readings are not dispatched on a strict schedule.
We greatly appreciate your patience while spiritual channelling is taking place. Each reading is conducted with care and intention to provide you with meaningful psychic insight and spiritual guidance.
Typically, the meditative process for a psychic reading begins within 24 hours of receiving your request, and the reading is usually sent to you within 72 hours. However, in some exceptional cases, it may take longer to establish the necessary spiritual connection. If your reading is delayed beyond 72 hours, you will be notified by e-mail. Please check your junk or spam folder if you have not received your reading within this timeframe, and you haven’t received a follow-up email from SoulDeja.com.
The time required for making a spiritual connection can vary from person to person, and from reading to reading. While we aim to complete all readings within 7 working days of receiving your request, occasional delays may occur. By purchasing a psychic reading from SoulDeja.com, you agree that delivery times may vary and that you may need to wait beyond the estimated response time due to the nature of spiritual channelling. Please understand that the delivery time is not fully guaranteed.
Your psychic reading will be sent to the e-mail address you provide when completing the psychic reading request form, which must be filled out before payment is made. If the e-mail address linked to your PayPal account differs from the one where you wish to receive your reading, please ensure you include both addresses on the request form.
Psychic E-mail Reading Refunds
Due to the time, energy, and meditative process required to establish the spiritual connection and complete your psychic reading, once your requested reading has been sent to you, it is non-refundable. However, if it is not possible to establish a spiritual connection to conduct your reading, you will be notified by e-mail, and a full refund will be issued.
Spiritual Healing and Aura Cleansing Services
At SoulDeja.com, our spiritual healing and aura cleansing services are conducted with great care and positive intention, using spiritual channels to support your overall well-being. However, it is important to understand that these services are not conducted to diagnose or treat any medical conditions. If you are experiencing any health concerns, we strongly encourage you to seek advice from a qualified medical professional before engaging in any spiritual services.
The spiritual healing and aura cleansing services we offer are intended to align you more closely with Source energy, helping you to achieve a higher state of energetic balance. This elevated frequency can create an environment conducive to initiating and supporting your own self-healing journey. As complementary therapies, these services should be used alongside (rather than in place of) any medical treatments or prescriptions you may currently be receiving from your healthcare provider. Therefore, we do not advise discontinuing or altering any prescribed medication without first consulting a licensed healthcare professional.
It is essential to recognize and accept that spiritual healing and aura cleansing services from SoulDeja.com will not alter any pre-birth soul contract agreements you may have made. While these services can offer valuable energetic support as you navigate your life’s experiences, any fundamental spiritual lessons or challenges tied to your soul’s journey will still unfold, with or without the assistance of spiritual healing. While we conduct these services with the highest intentions and good faith, SoulDeja.com cannot guarantee specific results from spiritual healing or aura cleansing services. Multiple sessions may be required to achieve the desired outcomes, and results may vary between individuals.
Once you have purchased a spiritual healing or aura cleansing service from SoulDeja.com, we will notify you via email to schedule your session after receiving your payment. Typically, this service is completed within 48 hours. If there is any delay, you will be informed promptly via email. In some instances, you may also receive written spiritual guidance via email during your first session to help support you through the energetic process.
Spiritual Healing and Aura Cleansing Refunds
Refunds will only be issued if SoulDeja.com is unable to establish a spiritual connection to perform the service. Otherwise, all sales are final once the service has been completed.
Karmic Blessings Service
The karmic blessings offered by SoulDeja.com are powerful spiritual practices that have provided significant benefits to many individuals. We are dedicated to offering the highest quality of service to each person seeking spiritual assistance. However, it is important to understand that SoulDeja.com cannot guarantee the exact timing of any desired outcome following a casting, nor can we promise that a specific outcome will manifest as a result.
As this service operates through spiritual energy rather than scientific methods, the time it takes for outcomes to manifest can vary from person to person. In some cases, the results may take longer to appear, and multiple castings may be necessary to achieve the desired effects. Please be aware that karmic blessings are not intended as substitutes for professional advice or services in medical, legal, financial, business, or psychological matters.
In the rare event that your desired results have not manifested within six months of the casting, a further casting may be required. If a karmic blessing does not seem to be the right fit for reaching your intended goals, alternative spiritual energy work may be recommended to assist you.
It is important to acknowledge that the karmic blessing service from SoulDeja.com will not interfere with any pre-birth soul contract agreements that you may have made. Essential spiritual lessons or life challenges tied to your soul contract will still be experienced and processed, whether or not a karmic blessing has been cast. While we offer these services with the highest positive intention, SoulDeja.com cannot guarantee the absolute success of any karmic blessing, and in some cases, more than one session may be needed to achieve the intended outcomes.
Karmic Blessing Service Refunds
The spiritual energy services provided by SoulDeja.com require a significant amount of time, energy, and occasionally additional resources on your behalf. Once your karmic blessing has been cast, the service is considered complete, and refunds are not available. However, if a spiritual connection cannot be established in order to perform the karmic blessing, you will be notified, and a full refund will be issued.
Relationship Cord Cutting and Clearing Service
The relationship cord cutting and clearing service provided by SoulDeja.com is a powerful spiritual practice conducted to release energetic ties in relationships. This service is conducted with the utmost care and expertise to maximize its potential for positive outcomes. While SoulDeja.com strives to achieve the best possible results for each individual, it is important to understand that we cannot guarantee specific outcomes or the exact time frame in which changes will manifest.
As this service works with spiritual energies and is not based on scientific methods, outcomes may vary from person to person. If there is significant resistance or attachment within your relationship cord connection, or if the individual receiving the service is not fully ready to release, multiple sessions may be necessary to achieve the desired results. Some outcomes may take longer to manifest than others, depending on the unique spiritual dynamics at play.
Please be aware that the relationship cord cutting and clearing service is not a substitute for professional medical, legal, financial, business, or psychological counseling. If you feel you are in physical danger within a relationship, it is essential to contact the appropriate authorities and take immediate steps to ensure your safety.
It is also important to understand and accept that this service will not interfere with any pre-birth soul contract agreements you may have made. Any essential spiritual lessons or life challenges tied to your soul’s journey will continue to unfold with or without the relationship cord cutting and clearing service.
Relationship Cord Cutting and Clearing Service Refunds
All spiritual energy services conducted by SoulDeja.com require a significant investment of time, energy, and sometimes additional resources. Therefore, once your relationship cord cutting or clearing service has been performed, the transaction is considered complete, and refunds are not available. However, if a spiritual connection cannot be established to commence the service, a full refund will be issued.
Payment and Currency
All payments for services are processed securely via PayPal. PayPal is responsible for the security of your payment details, which are not shared with SoulDeja.com. If you encounter any payment issues, please contact PayPal directly.
If you pay in a currency other than GBP, PayPal will convert your payment to the appropriate currency before completing the transaction.
Concessions for First-Time Customers
SoulDeja.com offers a concession rate on selected services for first-time customers experiencing financial difficulties. This offer is limited to one concession-rate service per person and is intended to make spiritual assistance more accessible to those in need.
Right of Refusal
SoulDeja.com reserves the right to refuse or withdraw services, either temporarily or permanently, for any reason, including but not limited to:
- Inability to establish a spiritual connection.
- Unhealthy or obsessive use of services.
- Disrespectful, abusive, or harassing behavior.
- Suspected fraudulent activity involving PayPal.
If a service is refused after payment has been made, a full refund will be issued.
Complaints and Dispute Resolution
If you are dissatisfied with any aspect of the services provided by SoulDeja.com, please contact us at SoulDeja@aol.com. We will make every effort to resolve any issues or disputes in a timely and satisfactory manner.
In the event that a dispute cannot be resolved through informal means, both parties agree to submit to the jurisdiction of the English courts. This does not affect your statutory rights as a consumer.
Warranty Disclaimer
This site and the materials, products and entertainment services on this website are provided "as is" and without warranties of any kind, whether express or implied. SoulDeja.com does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.
Indemnification
By using this website, you agree to indemnify, defend, and hold harmless SoulDeja.com, its employees, officers, directors, agents, and affiliates from any claims, demands, damages, costs, or expenses (including legal fees and expenses) arising out of or related to:
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Your use of the website and its services.
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Your violation of these Terms and Conditions.
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Your violation of any third-party rights, including intellectual property or privacy rights.
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Your use of any software, applications, or third-party services accessed via the website, including any damage to your hardware or software resulting from viruses, malware, or other harmful components.
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Any other actions or omissions related to your use of the website, products, or services offered by SoulDeja.com.
SoulDeja.com will not be responsible for any loss, damage, or disruption caused by your use of third-party software or hardware, or from the download and/or use of any software available for download through any part of this site.
Software Disclaimer
SoulDeja.com may offer access to or download of third-party software, tools, or services. While we strive to ensure that all software or tools provided on the website are safe and functional, SoulDeja.com makes no guarantees regarding the performance, compatibility, security, or accuracy of any software or tools provided or recommended.
By using any software or tools made available through SoulDeja.com, you agree that:
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You are responsible for ensuring that your system meets any technical requirements necessary to use the software or tools.
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You will not hold SoulDeja.com liable for any damage to your hardware, software, or data that may occur as a result of using such software, including but not limited to the introduction of viruses, malware, or other harmful elements.
SoulDeja.com does not warrant that the software or services provided through the site will be uninterrupted, error-free, or completely secure. You are advised to use appropriate security measures (e.g., antivirus software) when downloading or using any such tools.
Force Majeure
SoulDeja.com shall not be liable for any delays or failure to perform services due to events beyond its reasonable control, including but not limited to natural disasters, technical failures, or other circumstances that may interfere with the normal operation of the website or services.
Intellectual Property
All content on SoulDeja.com, including text, images, logos, and service descriptions, is the intellectual property of SoulDeja.com and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or use any content from this website without prior written permission from SoulDeja.com. Any unauthorized use of the content may result in legal action.
Privacy Policy and Data Retention
SoulDeja.com values your privacy and takes measures to protect your personal data in compliance with the General Data Protection Regulation (GDPR). Personal data, such as your name, birth date, and email address, will be collected only for the purpose of providing services and will not be shared with third parties without your consent.
SoulDeja.com retains personal data only for as long as necessary to provide the services you have requested, or for legal, regulatory, or legitimate business purposes. Your personal data will be securely stored and processed in compliance with GDPR.
You have the right to access, rectify, or request the deletion of your personal data at any time by contacting SoulDeja@aol.com. For full details on how your data is processed, please refer to our Privacy Policy.
Cookie Policy
SoulDeja.com uses cookies and similar tracking technologies to enhance your experience and collect information about how the site is used. By continuing to use this website, you consent to the use of cookies as described in our Cookie Policy. You can manage your cookie preferences through your browser settings.
Third-Party Services
SoulDeja.com uses third-party services, such as PayPal, to process payments and provide other services related to the operation of the website. While we strive to ensure that these services are secure, SoulDeja.com is not responsible for the privacy practices, security, or reliability of third-party service providers. We recommend reviewing the terms and conditions and privacy policies of any third-party services you engage with.
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the English courts.
Legal Disclaimer
In accordance with UK law, we are required to state that all psychic readings and spiritual services provided by SoulDeja.com are for entertainment purposes only. The information shared during psychic readings and spiritual services is intended to offer guidance for your consideration. However, the responsibility for interpreting and acting on this information rests entirely with you.
SoulDeja.com does not provide specific advice in areas such as medical, legal, financial, business, or psychological matters, nor do we recommend or prescribe any specific actions based on the insights provided. If you require expert advice in any of these areas, we strongly advise consulting with a licensed professional.
While every service is provided in good faith and with the highest intention, SoulDeja.com cannot guarantee the accuracy or completeness of the information received from spiritual channels. Outcomes from services may vary, and we do not accept liability for any decisions or actions you choose to take based on your reading or spiritual services.
SoulDeja.com is not liable for any special, indirect, incidental, or consequential damages or losses that may arise from the guidance provided, the use of our services, or any information found on our website.
Please also note that SoulDeja.com is unable to answer questions related to health, pregnancy, or legal matters, as these fall outside the scope of our services.
Changes to Terms and Conditions
SoulDeja.com reserves the right to modify these Terms and Conditions at any time. It is your responsibility to review the Terms regularly to ensure you are aware of any changes.
Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at SoulDeja@aol.com.
Privacy Policy
Your Privacy
Soul Deja respects your privacy and takes the protection of your personal information seriously.
This Privacy Policy explains how personal information is collected, used, stored, and protected when you visit SoulDeja.com, contact Soul Deja, request a psychic reading or spiritual service, make a payment, or subscribe to communications.
Personal information is handled in accordance with applicable UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who Is Responsible for Your Information?
For the purposes of UK data protection law, Soul Deja is the controller of the personal information collected in connection with Soul Deja readings, spiritual services, communications, and website requests.
Trading name: Soul Deja
Website: SoulDeja.com
Email: SoulDeja@aol.com
Information We May Collect
The information collected depends upon how you use the website and which reading or spiritual service you request.
This may include:
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your name
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gender
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date of birth
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email address
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information about the reading or spiritual service you are requesting
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questions, circumstances, or reasons provided with your request
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the name, gender, date of birth, or relationship details of another person where relevant to a reading or service
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correspondence you send to Soul Deja
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photographs where you choose to provide them
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payment and transaction information received from PayPal
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information submitted when contacting Soul Deja or joining a mailing list
Only information reasonably connected with providing, administering, or communicating about Soul Deja services should be requested or used.
Information About Other People
Some readings or spiritual services may involve information about another person.
Where you provide another person's personal information, you should only provide information that you are entitled to share.
Please avoid providing unnecessary or excessively sensitive information about another person.
Sensitive Personal Information
In some circumstances, information you choose to provide may include sensitive information, such as details concerning health, personal relationships, religious or spiritual beliefs, or other private circumstances.
You are not required to provide more sensitive information than is necessary to explain the focus of your request.
Where special category personal information is processed, Soul Deja will only use it where there is an appropriate lawful basis and an applicable condition under UK data protection law, including explicit consent where this is required.
Important: because some of your spiritual-service request forms may invite people to discuss health or similarly sensitive circumstances, I would consider adding an explicit consent statement to relevant forms rather than relying solely upon the
Privacy Policy.
Why Your Information Is Used
Personal information may be used to:
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process and identify your reading or spiritual service request
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determine the focus of the requested service
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conduct and prepare your reading or spiritual service
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communicate with you about your request
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schedule spiritual services
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send completed readings or relevant spiritual guidance
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match requests with PayPal payments
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respond to questions or customer-service enquiries
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maintain appropriate transaction and business records
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prevent or investigate fraud, misuse, or payment disputes
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comply with legal, accounting, or regulatory obligations
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send marketing communications where legally permitted
Lawful Bases for Processing
UK data protection law requires a lawful basis for processing personal information.
Depending upon the circumstances, Soul Deja may rely upon:
Contract
Where processing is necessary to take steps at your request or to provide a reading or spiritual service you have purchased.
Legal obligation
Where information must be retained or processed to comply with applicable legal, accounting, tax, or regulatory requirements.
Legitimate interests
Where reasonably necessary for purposes such as customer communication, record keeping, fraud prevention, administration, or protecting Soul Deja's business interests, provided those interests do not override your rights and interests.
Consent
Where you have specifically agreed to a particular use of your information, including certain marketing activities or processing that requires consent. Where consent is relied upon, you can withdraw that consent at any time.
Reading and Spiritual Service Information
Your name, birth details, and other information requested through a service form are used to identify your request and support the reading or spiritual service you have chosen.
The information you provide about what you would like explored helps direct attention towards the areas that are most significant to your request.
Information supplied for a reading or spiritual service is treated confidentially and should not be used for unrelated purposes.
Photographs
Photographs are not normally required for every Soul Deja service.
Where you voluntarily provide a photograph in connection with a reading or spiritual service, it will be used only where relevant to that request and handled as personal information under this Privacy Policy.
Email Address
Your email address may be used to:
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confirm your request
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communicate about payment
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provide scheduling information
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send your completed reading
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send guidance relating to a spiritual service
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respond to enquiries
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provide important administrative information
Your service email address will not automatically be treated as permission to send unrelated marketing unless there is a lawful basis for doing so.
Marketing Communications
Soul Deja may send news, updates, or promotional communications to people who have chosen to subscribe through the website.
Subscription is voluntary, and you can unsubscribe at any time using the option provided in marketing emails or by contacting Soul Deja.
Marketing communications are managed through the website subscription system and are separate from communications required to provide a reading or spiritual service.
You can unsubscribe from marketing communications at any time.
Payments and PayPal
All Soul Deja payments are processed securely through PayPal.
When you make a payment, PayPal processes your payment information using its own systems and privacy practices.
Soul Deja may receive information connected with the transaction, such as:
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your name
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email address
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transaction reference
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payment amount
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payment status
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certain contact or billing information supplied by PayPal
Soul Deja does not receive your full bank account, debit-card, or credit-card details from PayPal.
PayPal acts separately in relation to the personal information it processes through its payment service. You should review PayPal's own privacy information for details of how it handles payment data.
Website and Service Providers
Soul Deja may use third-party service providers where necessary to operate the website and provide services.
These may include providers responsible for:
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website hosting and forms
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email communications
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payment processing
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website security
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analytics
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technical support
For example, SoulDeja.com is operated using Wix, and payments are processed through PayPal.
Where third parties process personal information on behalf of Soul Deja, appropriate data-protection arrangements should be used where required.
Soul Deja does not sell your personal information to advertisers or data brokers.
International Transfers
Some technology providers used by Soul Deja may process or store personal information outside the United Kingdom.
Where personal information is transferred internationally, appropriate safeguards will be relied upon where required by UK data protection law.
How Long Information Is Kept
Personal information connected with a reading or spiritual service is kept only for as long as reasonably necessary to process and complete the requested service, respond to any related enquiries, and meet any applicable legal, accounting, fraud-prevention, or payment-record requirements.
Where information is no longer required for these purposes, it will be deleted or anonymised where appropriate.
How Your Information Is Protected
Reasonable technical and organisational measures are used to protect personal information against unauthorised access, alteration, disclosure, loss, or misuse.
No method of transmitting or storing information online can guarantee absolute security. Soul Deja therefore takes reasonable measures appropriate to the information being handled while recognising that no online system can provide an absolute guarantee against every possible security incident.
Your Data Protection Rights
Depending upon the circumstances and the lawful basis being relied upon, you may have rights including:
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the right to be informed about how your information is used
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the right of access to personal information held about you
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the right to rectification of inaccurate or incomplete information
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the right to erasure in applicable circumstances
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the right to restrict processing in applicable circumstances
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the right to object to certain processing
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the right to data portability in applicable circumstances
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rights relating to certain forms of automated decision-making
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the right to withdraw consent where processing is based upon consent
These rights do not apply identically in every situation and may depend upon the lawful basis and circumstances of the processing. The ICO requires applicable rights to be explained in the privacy information provided to individuals.
To exercise a privacy right, contact:
You may be asked to provide sufficient information to confirm your identity before personal information is disclosed or changed.
Right to Object
You have the right to object to certain uses of your personal information.
You can object to the use of your personal information for direct marketing at any time.
The ICO specifically requires the right to object to be brought clearly and separately to people's attention.
Complaints
If you have a concern about how your personal information has been handled, you are encouraged to contact Soul Deja first so that the matter can be considered.
Cookies and Website Technologies
SoulDeja.com may use cookies and similar technologies for essential website operation and, where applicable, analytics or other functionality.
Age Requirement
Soul Deja readings and spiritual services are intended for people aged 18 and over.
Soul Deja does not knowingly offer these services to children or intentionally collect children's personal information through service request forms.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in Soul Deja services, website operation, technology, or applicable law.
Last updated: September 2026
Contact
If you have questions about this Privacy Policy, would like to exercise a data-protection right, or have concerns about how your personal information is handled, contact: