oul Deja
Psychic and Spiritual Services
Privacy Policy
Your Privacy
Soul Deja respects your privacy and takes the protection of your personal information seriously.
This Privacy Policy explains how personal information is collected, used, stored, and protected when you visit SoulDeja.com, contact Soul Deja, request a psychic reading or spiritual service, make a payment, or subscribe to communications.
Personal information is handled in accordance with applicable UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who Is Responsible for Your Information?
For the purposes of UK data protection law, Soul Deja is the controller of the personal information collected in connection with Soul Deja readings, spiritual services, communications, and website requests.
Trading name: Soul Deja
Website: SoulDeja.com
Email: SoulDeja@aol.com
Information We May Collect
The information collected depends upon how you use the website and which reading or spiritual service you request.
This may include:
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your name
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gender
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date of birth
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email address
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information about the reading or spiritual service you are requesting
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questions, circumstances, or reasons provided with your request
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the name, gender, date of birth, or relationship details of another person where relevant to a reading or service
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correspondence you send to Soul Deja
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photographs where you choose to provide them
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payment and transaction information received from PayPal
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information submitted when contacting Soul Deja or joining a mailing list
Only information reasonably connected with providing, administering, or communicating about Soul Deja services should be requested or used.
Information About Other People
Some readings or spiritual services may involve information about another person.
Where you provide another person's personal information, you should only provide information that you are entitled to share.
Please avoid providing unnecessary or excessively sensitive information about another person.
Sensitive Personal Information
In some circumstances, information you choose to provide may include sensitive information, such as details concerning health, personal relationships, religious or spiritual beliefs, or other private circumstances.
You are not required to provide more sensitive information than is necessary to explain the focus of your request.
Where special category personal information is processed, Soul Deja will only use it where there is an appropriate lawful basis and an applicable condition under UK data protection law, including explicit consent where this is required.
Why Your Information Is Used
Personal information may be used to:
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process and identify your reading or spiritual service request
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determine the focus of the requested service
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conduct and prepare your reading or spiritual service
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communicate with you about your request
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schedule spiritual services
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send completed readings or relevant spiritual guidance
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match requests with PayPal payments
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respond to questions or customer-service enquiries
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maintain appropriate transaction and business records
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prevent or investigate fraud, misuse, or payment disputes
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comply with legal, accounting, or regulatory obligations
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send marketing communications where legally permitted
Lawful Bases for Processing
UK data protection law requires a lawful basis for processing personal information.
Depending upon the circumstances, Soul Deja may rely upon:
Contract
Where processing is necessary to take steps at your request or to provide a reading or spiritual service you have purchased.
Legal obligation
Where information must be retained or processed to comply with applicable legal, accounting, tax, or regulatory requirements.
Legitimate interests
Where reasonably necessary for purposes such as customer communication, record keeping, fraud prevention, administration, or protecting Soul Deja's business interests, provided those interests do not override your rights and interests.
Consent
Where you have specifically agreed to a particular use of your information, including certain marketing activities or processing that requires consent. Where consent is relied upon, you can withdraw that consent at any time.
Reading and Spiritual Service Information
Your name, birth details, and other information requested through a service form are used to identify your request and support the reading or spiritual service you have chosen.
The information you provide about what you would like explored helps direct attention towards the areas that are most significant to your request.
Information supplied for a reading or spiritual service is treated confidentially and should not be used for unrelated purposes.
Photographs
Photographs are not normally required for every Soul Deja service.
Where you voluntarily provide a photograph in connection with a reading or spiritual service, it will be used only where relevant to that request and handled as personal information under this Privacy Policy.
Email Address
Your email address may be used to:
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confirm your request
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communicate about payment
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provide scheduling information
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send your completed reading
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send guidance relating to a spiritual service
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respond to enquiries
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provide important administrative information
Your service email address will not automatically be treated as permission to send unrelated marketing unless there is a lawful basis for doing so.
Marketing Communications
Soul Deja may send news, updates, or promotional communications to people who have chosen to subscribe through the website.
Subscription is voluntary, and you can unsubscribe at any time using the option provided in marketing emails or by contacting Soul Deja.
Marketing communications are managed through the website subscription system and are separate from communications required to provide a reading or spiritual service.
You can unsubscribe from marketing communications at any time.
Payments and PayPal
All Soul Deja payments are processed securely through PayPal.
When you make a payment, PayPal processes your payment information using its own systems and privacy practices.
Soul Deja may receive information connected with the transaction, such as:
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your name
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email address
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transaction reference
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payment amount
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payment status
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certain contact or billing information supplied by PayPal
Soul Deja does not receive your full bank account, debit-card, or credit-card details from PayPal.
PayPal acts separately in relation to the personal information it processes through its payment service. You should review PayPal's own privacy information for details of how it handles payment data.
Website and Service Providers
Soul Deja may use third-party service providers where necessary to operate the website and provide services.
These may include providers responsible for:
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website hosting and forms
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email communications
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payment processing
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website security
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analytics
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technical support
For example, SoulDeja.com is operated using Wix, and payments are processed through PayPal.
Where third parties process personal information on behalf of Soul Deja, appropriate data-protection arrangements should be used where required.
Soul Deja does not sell your personal information to advertisers or data brokers.
International Transfers
Some technology providers used by Soul Deja may process or store personal information outside the United Kingdom.
Where personal information is transferred internationally, appropriate safeguards will be relied upon where required by UK data protection law.
How Long Information Is Kept
Personal information connected with a reading or spiritual service is kept only for as long as reasonably necessary to process and complete the requested service, respond to any related enquiries, and meet any applicable legal, accounting, fraud-prevention, or payment-record requirements.
Where information is no longer required for these purposes, it will be deleted or anonymised where appropriate.
How Your Information Is Protected
Reasonable technical and organisational measures are used to protect personal information against unauthorised access, alteration, disclosure, loss, or misuse.
No method of transmitting or storing information online can guarantee absolute security. Soul Deja therefore takes reasonable measures appropriate to the information being handled while recognising that no online system can provide an absolute guarantee against every possible security incident.
You may be asked to provide sufficient information to confirm your identity before personal information is disclosed or changed.
Complaints
If you have a concern about how your personal information has been handled, you are encouraged to contact Soul Deja first so that the matter can be considered.
Cookies and Website Technologies
SoulDeja.com may use cookies and similar technologies for essential website operation and, where applicable, analytics or other functionality.
Age Requirement
Soul Deja readings and spiritual services are intended for people aged 18 and over.
Soul Deja does not knowingly offer these services to children or intentionally collect children's personal information through service request forms.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in Soul Deja services, website operation, technology, or applicable law.
Last updated: September 2026
Contact
If you have questions about this Privacy Policy, would like to exercise a data-protection right, or have concerns about how your personal information is handled, contact: